Pro Residential Services Inc

Grant Roebuck

Horrible management company. i have been living at one of their Tucson apartment complexes for 2 years, in that time I’ve encountered 4 mice in my apartment, 3 floods, and a upstairs dog that barks and whines constantly at all times of the day. Oh, and the tweakers that knock on your door randomly. I’ve filed 4 noise complaints over the last 6 months and has it been fixed? Of course not. This company is a joke, I’d stay FAR away from any properties they own.

Pamela Montes

-0 Stars. These people shouldn't even be in business, lived in one of their apartments in OKC and it was a nightmare. I kept complaining to the office and they never did anything. I broke my lease and moved out. And of course, I had to pay them 2x rent for breaking my lease which is how they make all their money. Look how they don't even reply to the reviews that's how you know they don't care and all they see is $$$.

Scott Reed

If I could give a 0 star review, I would. From start to finish this company has been the worst. They are a definition of slum-lords. I moved into the Casa Sol Apartments in August, 2021. A monsoon hit and my ceiling came crashing in on me while I slept. I contacted management right away. After a week, someone came and cleaned up the mess and placed a black plastic trashbag over the whole in my bedroom ceiling. A thin trashbag was all that separated me from the outside elements. I complained about this issue every day for a month and spoke with an attorney before it was finally dealt with. Now, I received my security deposit and over $600 is missing. I've called to question the amount and have been told I'd get a return call. It has been 4 months of trying to get in contact with them and still I have not been contacted. They are thieves and everything that is wrong with this country. DO NOT RENT FROM THEM! Shut them down!! PLEASE!!!

makayla archer

Ashley Gepson

If I could give this company negative 5 stars I would. Sharon Lin in the main office was very unprofessional & rude reguarding my move in. Along with her office help at the Quail place apartments in Blythe CA by the name Crystal. Their complex in Blythe ca always is between managers, I had applied Sept 28th 2022, was APPROVED Oct 1st, & nobody reached out to me, I went into the office with my approval notice to be told I had to pay a $200 HOLDING FEE.. on a unit that is already READY & I was approved for and told I could move in Friday.. per California state law for tenants a holding fee is charged at the time of approval IF THEY DO NOT HAVE A UNIT AVAILABLE AT THE TIME OF YOUR APPROVAL TO SECURE YOUR UNIT WHEN ONE IS READY THAT DEPOSIT GOES TOWARD THE MOVE IN FEES.. therefore my unit was ready I shouldn’t be charged a fee.. after arguing my point I was told I’m being denied now because IM RUDE ? the most unprofessional money hungry property management company

Damon Brizendine

Management is awful, they think they are above the law!!!! I have put in a complaint to the District Attorney's Office!!!!! Charging incorrect late fees from tenants, I am a tenant at the quails apartments and this has been happened multiple times!!! System they use failed and is stealing money from Tenants. Proof was provided and management still ignored, promised they would look into and didn't!!! All Beware

Nate Young

First, we were moved into the wrong apartment. It was never solved. The AC took over a month to fix, the carpet was used and barely cleaned. Didn't get a key to the mailbox for over a month. The maintenance guy first said he doesn't speak English. Turns out he's fluent.

Jay Star

This company is the most saddest company I have ever rented from. They work with Alvernon Manor in Tucson Arizona to rob people. I needed a repair since 7/28 for a leak in my bathroom which completely caved in. This company let my bathroom unfixed until I left on 8/31. I have two small children as well and we could not shower properly. The upstairs units bath water was leaking in ours. I have called this company 5 times and the office non stop and went to it non stop. I payed 1580 to move into this slumlord property. They still have yet to refund my deposit I also payed rent the whole money they didn't repair the caved in bathroom ceiling. I also couldn't get internet because the phone cables were damaged and it's was infested with roaches. I am now going to get a lawyer since this management company still hasn't done the right thing. They will lose more money now ohh well my win. Also my son was hospitalized because of the mold and we all have ashtma.